🎨 Display Custom Pricing – How Prices Appear to Customers

Control how custom wholesale prices are displayed on product pages, in the cart, and at checkout. These settings let you choose what original and discounted prices customers see.

1. On the Product & Cart Pages

When you set up custom pricing, the app lets you decide which pricing elements to show to logged-in B2B customers. Under Custom Pricing → Settings, you can toggle between three display modes.

Mode	What the customer sees
Show only custom price	Only the wholesale price is shown; original and compare-at prices are hidden
Show custom price + compare-at price	Wholesale price shown alongside the struck-through compare-at price
Show custom price + original price	Both the wholesale price and the original product price shown side by side

Note: If no compare-at price exists, "Show custom price + compare-at price" falls back to showing both the custom and original price.

You can also customize text color and styling to match your storefront design. After saving settings, visit your storefront to see exactly how your pricing rules look in action.

Important Pricing Constraint

Custom pricing only displays when the custom price is lower than the original price and compare-at price. If your configured custom price is higher than the original product price, the app will not show the custom price on the storefront.

If you want more customization, feel free to reach us at [e-mail] or Live Chat.

2. On the Checkout Page

In the app’s Advanced Settings, you can choose how the pricing is shown during checkout:

• Display discounted price as MSRP (Manufacturer’s Suggested Retail Price) — The cart will show the original price with the discount mentally “applied” behind the scenes

• Or show the discounted price separately — making it clear that the custom price is the active charge

This gives you flexibility in how transparent or subtle the discount display is during the final purchase stage.

• If you turn on the setting, the order will record the MSRP as the original price.

• If you turn it off, the discounted price will be shown separately.

3. When Using Custom Pricing + Volume Pricing Together

If a product has both Volume Pricing and Custom Pricing rules applied:

• Custom Pricing is always applied first.

• After the Custom Pricing adjustment, the Volume Pricing rule will be applied on top of that price if its conditions are met.

• Display behavior still follows your selected mode (Show Only CP, CP + Compare, CP + Original).

Example scenarios:

• If the original price is $100, compare-at (sale) price is $130, CP price is $20, and a QB rule makes it $12, here’s what displays:

  Display Mode	What the Customer Sees
  Show only CP price	$20 → $12
  Show CP + Compare price	$130 $12
  Show CP + Original price	$100 $12

If a product doesn’t have a “Compare at price” value, the system falls back to using the original price for comparisons.

If you need further assistance, please feel free to reach us at [e-mail] or Live Chat.