> For the complete documentation index, see [llms.txt](https://docs-shpf.bsscommerce.com/b2b-wholesale-solution/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs-shpf.bsscommerce.com/b2b-wholesale-solution/use-cases-and-faqs/usecases/can-i-apply-additional-discounts-with-custom-pricing-or-volume-pricing.md).

# Can I Apply Additional Discounts with Custom Pricing or Volume Pricing?

The short answer is: It **depends**.

While automatic discounts are still incompatible, you can now allow your customers to use Shopify Discount Codes alongside our pricing rules by adjusting your settings.

#### 1. Manual Discount Codes (Yes)

You can apply native Shopify discount codes or those generated by third-party apps. However, this is not enabled by default. To allow this:

* Go to **Settings › Shopify checkout settings**.
* In the **Shopify discount** card, click **Enable** (it is **Disabled** by default).
* Click **Save**.

<figure><img src="https://1478990334-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FGolQYRPH9iUGYatlTXwl%2Fuploads%2Fgit-blob-9f38240ca9c3dcce5741cf7bfd17176a3a98e8c7%2Fcms-faq-discounts-01.png?alt=media" alt="Allow Shopify discount codes at checkout"><figcaption><p>Allow Shopify discount codes at checkout</p></figcaption></figure>

{% hint style="warning" %}
**Note**: If you have not enabled the setting mentioned above, the "Apply Discount" box will remain hidden on the Checkout page to prevent confusion.
{% endhint %}

#### 2. Automatic Discounts (No)

Currently, **automatic discounts** (whether created within Shopify or via a third-party app) will not work while Custom Pricing or Volume Pricing rules are active on a draft order or checkout.

***

### 💡 **Alternative: Use the Discount Code Function in Our App**

Instead of applying external discounts, you can create discount programs **directly within the B2B/Wholesale Solution** app using the **Discount Code** feature.\
This feature displays a discount box on the **Cart page**, allowing customers to enter the code before checkout.

🛒 *Example:*\
A discount code box will appear on the cart page instead of the checkout page.

***

### ⚙️ **How to Enable the Discount Code Function**

#### **Step 1: Enable the Function**

1. Go to **B2B orders & discounts › Discount Codes** and turn on the switch next to the **Discount Codes** title.
2. Click **Storefront setup** at the top of Discount Codes and follow the checklist to add the **Discount Code box** to your **Cart page**.

<figure><img src="https://1478990334-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FGolQYRPH9iUGYatlTXwl%2Fuploads%2Fgit-blob-23f2276abe8ec9202eaad8e9f308ea11fbba248e%2Fcms-faq-discounts-02.png?alt=media" alt="Turn on Discount Codes"><figcaption><p>Turn on Discount Codes</p></figcaption></figure>

> 💬 If you don’t see the box, please contact us at [**support@bss-b2b.solutions**](mailto:support@bss-b2b.solutions), or refer to the **Manual Installation Guide** for setup instructions.

***

#### **Step 2: Create a Discount Rule**

1. Go to **B2B orders & discounts › Discount Codes** and click **Add rule** (or **Create discount code** if you have no codes yet).
2. Under **Discount code**, type the code or click **Generate code**.
3. Under **Discount type**, choose **Discount applied to eligible products**, **Discount applied to the entire order** or **Free shipping**, then pick **Percentage (%)** or **Fixed amount** under **Discount value** and enter the value.
4. Under **Customers**, choose who can use the code (for example **Customer tags**).
5. With **Discount applied to eligible products**, choose the **Products** the discount applies to.
6. Optional: open **Exclusions, link and dates (optional)** to set a **Start** and **End** date.
7. Keep **Status** on **Enable** and click **Save**.

***

### 🧾 **Example Calculation**

In this example, two discounts are applied together:

* ✅ Discount from a **Custom Pricing rule**
* ✅ Discount from the **Discount Code** entered on the **Cart page**

The system automatically calculates the total based on both discounts, ensuring customers receive the correct final price.

***

### 🧠 **Summary**

| Function             | Applies with Other Discounts? | Notes                       |
| -------------------- | ----------------------------- | --------------------------- |
| Custom Pricing       | ❌ No                          | External discounts disabled |
| Volume Pricing       | ❌ No                          | External discounts disabled |
| In-App Discount Code | ✅ Yes                         | Applies within cart page    |

***

#### 💬 **Give It a Try**

Enable the **Discount Code** function in your app and test how it works alongside your **Custom Pricing** rules.

{% hint style="info" %}
If you need further assistance, please feel free to reach us at [**support@bss-b2b.solutions**](mailto:support@bss-b2b.solutions) or [**Live Chat**](https://go.crisp.chat/chat/embed/?website_id=9f64b5a9-1a02-4190-93b8-8ef56b19f740).
{% endhint %}