# How Custom Pricing and Volume Pricing Work Together

When a customer qualifies for a **Custom Pricing** rule **and** their order reaches a **Volume Pricing** tier, the **tiered discount** will be applied **on top of the custom price**, not the product’s original price.

***

### 🧩 **Example**

* **Original price:** $12
* **Custom Price:** $10 *(applied because the customer qualifies for a Custom Pricing rule)*
* **Volume Pricing rule with quantity-based tiers:**
  * 3–8 items → **10% off**
  * 9–14 items → **15% off**
  * 15–20 items → **20% off**

***

#### 💡 **How It’s Calculated**

If the customer purchases **16 items**, they fall into the **20% discount** tier.\
The discount will apply **on the $10 custom price**, not the original $12 price.

**Calculation:**\
($10 × 16) − 20%($10 × 16) = **$128**

✅ The discount is based on the price your customer actually sees — ensuring consistency and clarity in the buying experience.


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