🚚 Set Up Your Wholesale Shipping Rate

The Shipping Rate feature allows you to control how shipping costs are calculated for your B2B customers.

You can configure flat fees or calculate shipping based on order quantity, subtotal, or weight — aligning logistics costs with your pricing strategy.

How to Configure a Shipping Rate Rule

Prerequisite: Make sure the Shipping Rate module is enabled in your app.

Navigate to Configuration and click Add rule to start setting up a new rule.

Step 1: Basics

Enter the general information for the rule:

  • Rule name Example: B2B Shipping

  • Status Enable or Disable the rule.

Note: You cannot create multiple Shipping Rate rules with the same name.

Step 2: Targeting

Define who and what the rule applies to.

Apply to customers

Select the customers eligible for this rule.

Apply to products

Select the products eligible for this rule.

Usage limits

Limit how many times the rule can be used.

Important: To set usage limits per customer, you must choose one of the following options in Apply to customers:

  • Logged-in customers

  • Specific customers

  • Customer tags

Step 3: Rate Settings

Configure how the shipping rate is calculated.

1. Select Range Type

Choose one condition type:

  • Quantity range

  • Amount range

  • Weight range

2. Define Range Thresholds

Enter the From and To values to define the calculation range.

3. Choose Shipping Rate Calculation Method

Select one:

  • Percentage – Calculate shipping as a percentage of the defined value.

  • Flat rate – Apply a fixed shipping fee.

Step 4: Additional Settings

Exclude customers

Select customers who should not be affected by this rule.

Exclude products

Select products that should not be affected by this rule.

Schedule

Set the start and end date/time for the rule.

Global Shipping Rate Settings

After creating rules, configure how they are applied in Settings.

Choose which shipping rate to apply

If multiple rules match, select:

  • Apply the highest value

  • Apply the lowest value

Choose what the rate is based on

Define how shipping is calculated when some products are not covered by any rule:

  • Calculate using the subtotal of all products in the cart

  • Calculate using only the subtotal of eligible products

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