> For the complete documentation index, see [llms.txt](https://docs-shpf.bsscommerce.com/bss-b2b-lock-login-password-hide-price/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs-shpf.bsscommerce.com/bss-b2b-lock-login-password-hide-price/overview/reports-and-lock-analytics.md).

# Reports & Lock Analytics

Understand buyer interactions, locked session volume, geographic traffic, and rule effectiveness with B2B Lock Analytics.

**Lock Analytics** provides complete visibility into how your access rules perform across your storefront — showing which rules trigger most frequently, where locked visitors originate, and detailed session access logs.

***

### On This Page

1. [Key Capabilities & Metrics](#key-capabilities--metrics)
2. [Lock List Integration: 14-Day Sparkline Access Attempts](#lock-list-integration-14-day-sparkline-access-attempts)
3. [Date Range & Preset Filters](#date-range--preset-filters)
4. [Searchable Country & Rule Filters](#searchable-country--rule-filters)
5. [Country Distribution & Sortable Rule Table](#country-distribution--sortable-rule-table)
6. [Session Details & Access Logs](#session-details--access-logs)
7. [Best Practices for Analyzing Lock Performance](#best-practices-for-analyzing-lock-performance)

***

## Key Capabilities & Metrics

The Lock Analytics dashboard helps merchants monitor:

* **Total Locked Impressions:** How many times a lock screen or hide price message was rendered to buyers.
* **Top Impacted Rules:** Which lock rules actively gate the largest volume of storefront traffic.
* **Geographic Breakdown:** Which countries/markets encounter access barriers most frequently.
* **Session Details:** Granular audit trails recording buyer IP, location, rule triggered, and unlock status.

***

## Lock List Integration: 14-Day Sparkline Access Attempts

You do not need to open the full Reports screen just to verify whether a rule is actively evaluating buyers.

The main **Lock Rules List** table features an **Access attempts** column positioned directly beside each rule's name and status toggle:

* **14-Day Sparkline Chart:** Visualizes daily trigger volume and trends over the preceding 14-day window.
* **Accurate Real-Time Telemetry:** Driven by real storefront event telemetry (LOGIN-543) rather than estimations, enabling you to identify traffic spikes or dormant rules at a glance.
* **Granular Rule Auditing:** Provides immediate context before toggling or modifying rule conditions.

***

## Date Range & Preset Filters

The Analytics date selector features quick-select presets alongside custom date range selection:

* **Presets available:**
  * **Today / Yesterday**
  * **Last 7 Days** (recommended default)
  * **Last 30 Days**
  * **Custom Range** (calendar picker)

{% hint style="info" %}
**Performance Tip**: Analyzing trends over **Last 7 Days** or **Last 30 Days** helps identify whether campaign traffic (e.g. UTM links) is being blocked unintentionally by broad lock rules.
{% endhint %}

***

## Searchable Country & Rule Filters

When managing dozens of rules or serving international stores, use the search-enhanced filters in the top toolbar:

* **Searchable Country Dropdown:** Type country names or ISO codes to filter analytics to specific geographic markets.
* **Searchable Rule Dropdown:** Filter all chart data and session logs to a single specific lock rule.

***

## Country Distribution & Sortable Rule Table

The geographic analytics view features a **Sortable Rule Table**:

* **Country:** Flag icon and country name.
* **Triggered Rule Count:** Total number of times lock rules triggered in this region.
* **Unique Sessions:** Number of unique shopper sessions affected.
* **Sorting:** Click any column header to sort in ascending or descending order to pinpoint your highest-traffic gated markets.

***

## Session Details & Access Logs

The **Session Details** section provides a real-time audit log of buyer attempts:

| Data Field           | Description                                       | Meaning for Merchant                                    |
| -------------------- | ------------------------------------------------- | ------------------------------------------------------- |
| **Timestamp**        | Exact date and time (local store timezone)        | Track peak lockout hours                                |
| **Target URL**       | Specific product, collection, or page URL         | Identify high-interest locked pages                     |
| **Rule Name**        | The specific lock rule that evaluated the visitor | Verify correct rule priority execution                  |
| **Buyer Identifier** | Customer email, IP address, or Guest marker       | Confirm whether legitimate wholesale buyers were locked |
| **Status**           | Locked / Unlocked via Passcode / Approved         | Measure unlock conversion rates                         |

***

## Best Practices for Analyzing Lock Performance

1. **Review after launching new B2B campaigns:** Check Session Details within 24 hours of launching private marketing campaigns to ensure VIP tags or URL query parameters unlock content smoothly.
2. **Audit unknown guest spikes:** If a specific product URL has high locked impressions with 0 unlock conversions, consider adding a clearer Call-to-Action (e.g. "Request a Wholesale Account") in Step 3 of the rule.
3. **Verify geographical exclusions:** Ensure international wholesale partners from authorized regions are not inadvertently hitting store-wide locks.

***

## **Still Need Help?**

If you have questions or need assistance configuring BSS B2B Lock, our dedicated support team is here to help.

* **In-App Assistance:** Click **Need help?** or use the in-app chat button within BSS B2B Lock.
* **Email Support:** Contact us at [**support-sbc@bsscommerce.com**](mailto:support-sbc@bsscommerce.com) with your store URL and specific rule details.