Why can't my Store Locator page load Google Maps correctly?

If your store map is showing an error saying This page didn't load Google Maps correctly, this indicates that Google has temporarily disabled your Google Maps key.

This may causes because Your billing account hasn’t been set up. You can follow the steps on this page to fix the error so your map can display normally.

To enable billing for your project:

  1. Go to the API Console.

  2. From the projects list, select a project or create a new one.

  3. Click Enable billing. (If billing is already enabled then this option isn't available.)

  4. If you don't have a billing account, create one.

  5. Select your location, fill out the form, and click Submit and enable billing.

After you enable billing, any requests to billable APIs beyond their free courtesy usage limits are billed, subject to the billing terms of each API.

For more information about APIs and Billing, you can visit this Google's APIs and Billing article here.

If you have followed the steps above and the issue persists, don't hesitate to reach out to us at support-sbc@bsscommerce.com. Our team is ready to assist you further.

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