Delete Recordings

To delete a single recording, follow these steps:

Step 1: Go to the "Recording Replays" section of the app.

Step 2: Choose the recording you want to delete from the list of recordings available.

Step 3: Click the "Delete" button.

Step 4: Confirm that you want to delete the recording.

Then a toast will inform you of successful delete

To mass delete recordings, follow these steps:

Step 1: Go to the "Recording Replays" section of the app.

Step 2: Select the recordings you want to delete by ticking the checkboxes next to them.

Step 3: Choose the "Delete" action from the options available.

Step 4: Confirm that you want to delete the selected recordings.

Then a toast will inform you of successful delete

That's it! You have successfully deleted the recording(s). Please note that once a recording is deleted, it cannot be recovered.

If you have problem when using this feature, feel free to reach us at support-sbc@bsscommerce.com or Live Chat if you need any assistance.

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