MIDA Session Recording Replay
  • About App
    • Enable app embed
    • Session Replays
      • View Recordings
      • Delete Recordings
      • Export Recordings
    • Advanced filters
      • Customer segmentation
    • Heatmaps
      • View Heatmaps
      • Click maps
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      • Area maps
      • Share Heatmaps
    • Manage Visitors
    • Surveys
      • Create Surveys
      • View Survey Analytics
    • View Analytics
    • Settings
  • FAQs
    • How much does it cost to use the app?
    • Can I get a trial for the app?
    • Can I get a discount on special cases?
    • Can I subscribe to an annual plan?
    • Can I cancel the subscription at any time?
    • Can I request a refund then?
    • Can I change my plan?
    • Can I change the number of recordings per page?
    • Can I reset visitor quota?
    • How is my session limit calculated?
    • What is a quick back?
    • Can I watch recordings of the Checkout page?
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  1. FAQs

What is a quick back?

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Last updated 8 months ago

Quick back is created when a user navigated to your online store then quickly returned to the previous page (the entry point).

Sessions of quick backs are less then 1 second, leading the duration to display as 00:00:00.

We record quick backs which are created when users click on ads for you to view and track more information. These sessions are not counted in your monthly quota/session limit and will be deleted after 7 days.

Please feel free to reach us at or Live Chat if you need any assistance.

support-sbc-tc@bsscommerce.com