Version 2 Policy Update

Trial and Downgrade Policy

When you upgrade to Version 2, a 14-day free trial is automatically activated. During this trial period, you can explore and test all Version 2 features for free.

However, if you decide that Version 2 does not fit your needs, you must contact our support team within the 14-day trial to request a downgrade back to Version 1.

Please note:

• After the 14-day trial period ends, you will no longer be able to downgrade to Version 1.

• This is due to structural changes in how Version 2 operates compared to Version 1, making the two versions incompatible after full activation.

This policy is in place to ensure a smooth testing phase without interrupting your store’s operations.

FAQ:

Q: What happens if I miss the 14-day window? A: After the trial period, your store will be fully migrated to Version 2 and it will not be possible to switch back to Version 1.

Q: Will I lose my data when upgrading to V2? A: No, your data will be preserved. However, once the trial ends, some data changes may not be reversible if you try to go back to V1.

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Pricing Policy

In Version 2, the pricing is automatically linked to your Shopify plan. You no longer need to manually select a subscription plan for our app.

Here’s how it works:

• The B2B app will detect your Shopify store plan and automatically assign the corresponding pricing tier.

• For example, if your Shopify store is on the Grow plan, the app will apply the B2B Grow plan ($24.99/month). If you are on the Advanced plan, the app will match you with the B2B Advanced plan, and so on.

This ensures consistent billing and prevents misconfiguration across different stores.

FAQ:

Q: Can I choose a lower-priced plan than my Shopify plan? A: No. Starting from Version 2, you can only subscribe to the app plan that matches your Shopify plan.

Q: Is the 14-day trial included in this new pricing system? A: Yes. The 14-day trial begins automatically when you upgrade to Version 2. You will not be charged during this period.