How do Shopify customers manage their subscriptions?
Customers can manage the subscriptions right from their My Account Dashboard
After clicking on "My Subscriptions", customers will be redirected to a dashboard listing all subscriptions they have paid.
Customers can see this information in the grid: Subscriptions ID, Product Name, The next billing date, status of the subscription
On the subscription detail page, customers can:
Skip Installment: skip the next billing date
Cancel: cancel the subscription plan
Pause: pause the subscription plan
Update Payment Method: an email will be sent to customers' email to change the payment method
If you have further questions, feel free to contact us at support-sbc@bsscommerce.com.
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