BSS Subscriptions
  • About BSS Subscriptions App
  • MUST READ: Shopify Subscriptions app eligibility considerations
  • GENERAL
    • How to install or uninstall our Subscription app?
  • STOREFRONT
    • Customer Portal
      • How do Shopify customers manage their subscriptions?
    • Customization
      • How to customize the subscription widget?
  • ADMIN
    • Analytics
    • Subscription
      • How to create a subscription plan?
      • How to configure Pay As You Go?
      • How to configure Prepaid?
      • How to configure Advanced Prepaid
      • How does the Admin manage the subscriptions?
      • What are the plan types?
    • Delivery Profiles
    • Advanced Features
      • Email Notifications
      • Quick Checkout Link
      • Settings
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  1. STOREFRONT
  2. Customer Portal

How do Shopify customers manage their subscriptions?

Your customers are totally able to manage their subscription contracts. This article will show you how to configure it. Let's go!!!

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Last updated 11 hours ago

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Your customers can access this URL to manage their subscription contracts:

https://YOUR-DOMAIN/apps/subscription/contracts

For instance, you can access and sign in using the test account. You will see the subscriptions here

And here is the subscription detail

On the subscription detail page, customers can:

  • In General:

    • PAUSE / CANCEL or ORDER the NEXT CYCLE immediately

    • Update payment metnod

  • In Upcoming orders: SKIP CYCLE

THAT'S GREAT, RIGHT? To be even more convenient for your customers to access the Customer Portal, you can contact us to add an additional link in the Account Detail Page, like this

If you need help, feel free to reach out to us via in-app or at

🎉
👏
Live chat
support-sbc@bsscommerce.com.
our demo store here (password: 1)