How do Shopify customers manage their subscriptions?
Last updated
Last updated
Customers can manage the subscriptions right from their My Account Dashboard
After clicking on "My Subscriptions", customers will be redirected to a dashboard listing all subscriptions they have paid.
Customers can see this information in the grid: Subscriptions ID, Product Name, The next billing date, status of the subscription
On the subscription detail page, customers can:
Skip Installment: skip the next billing date
Cancel: cancel the subscription plan
Pause: pause the subscription plan
Update Payment Method: an email will be sent to customers' email to change the payment method
If you have further questions, feel free to contact us at support-sbc@bsscommerce.com.