BLOY Loyalty Program & Rewards
  • About app
  • How to create a loyalty program?
    • How to create a way to earn?
    • How to set up the referral feature?
    • How to create a way to redeem?
    • How to set up VIP program?
    • How to change point currency?
    • How to reward customers for leaving reviews?
  • How to customize the look of your loyalty program?
    • How to customize the loyalty pop-up?
    • How to create a dedicated loyalty page?
    • How to translate the widget content?
    • How to send automated emails?
    • How to show points on product pages?
    • How to show points on post-checkout page?
    • How to customize checkout page with checkout extensibility?
  • Contact us
  • FAQs
    • How are classic and new customer accounts different in BLOY Loyalty?
    • How to exclude a customer from the loyalty program?
  • Integrations
    • Klaviyo integration
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On this page
  • Step 1. Get the Klaviyo API key
  • Step 2. Connect to Klaviyo
  • How the integration works
  • Use case 1: Manage profiles with loyalty program
  • Use case 2: Send notifications automatically with Klaviyo
  1. Integrations

Klaviyo integration

PreviousIntegrations

Last updated 4 months ago

Klaviyo is a powerful email and SMS marketing platform that leverages automation to drive faster, more efficient growth. It transforms your customer data into highly personalized messages.

With this integration, you can easily manage referral campaigns and send notifications to your customers about their referral activities.

Here are some use cases for utilizing Klaviyo:

  • Send welcome emails for your loyalty program.

  • Filter and retrieve loyalty information of your customers

  • Automate reward notifications and updates

Here are the steps to utilize the integration:

Step 1. Get the Klaviyo API key

Visit the Klaviyo app to obtain your API key. Please check out this detailed guide:

Ensuring your API key has 'Full Access' or at least the following scopes

  • Events

  • Metrics

  • Profiles

Step 2. Connect to Klaviyo

From the BLOY Loyalty app, go to Integrations > Klaviyo integration. Enable the feature and enter your API key in the Connect to Klaviyo section, then click Connect.

If the button says Connected, it means BLOOP has successfully connected to Klaviyo.

How the integration works

The integration performs two key functions:

  1. Synchronize Referrer Profiles: Profiles of referrers (customers who refer their friends) are automatically synced with Klaviyo profiles.

  2. Trigger Events:

    1. When a customer joins the loyalty program and becomes a member

    2. When a customer earn points through various actions

    3. When a customer redeem points for discounts

Use case 1: Manage profiles with loyalty program

After connecting, BLOY profiles will be synchronized with your Klaviyo profiles. Based on BLOY properties, you can create Segments or Lists in Klaviyo.

Use case 2: Send notifications automatically with Klaviyo

  1. Welcome customers to the loyalty program

  1. Notify when a customer earns points

In this use case, you can set up three types of emails using Klaviyo's Flow feature. If you're new to Flows, please refer to this article for guidance: .

That's how you can utilize the Klaviyo integration feature. If you need assistance, feel free to reach out to us via in-app Live Chat or at .

Klaviyo Flow
support-sbc-tc@bsscommerce.com
https://help.klaviyo.com/hc/en-us/articles/7423954176283