Quick Order – Analytics & Metrics

The Metrics section gives you a simple overview of how customers interact with your Quick Order pages. All metrics update based on the selected time range and store type (All / Default Store / B2B Store).

1. Active Users

Definition: The number of unique users who visited any Quick Order page during the selected time range.

How to use:

  • Measures how many customers actually engage with Quick Order.

  • Useful for tracking adoption over time.

  • Compare Default Store vs B2B Store to understand usage by customer type.

Examples:

  • If you choose “Last 7 days”, the number shows how many different users opened Quick Order at least once within those 7 days.


2. Quick Order Page Visits

Definition: Total number of sessions (page visits) to all Quick Order pages during the selected time range.

How to use:

  • Shows how frequently Quick Order pages are opened.

  • Helps identify whether customers return multiple times.

  • Differences between Active Users and Page Visits show intensity of usage.

Example:

  • 10 active users and 40 visits → each user visited Quick Order ~4 times in that time range.


3. Time Range Filter

Use the date selector (e.g., Today, Last 7 days, Last 30 days) to view metrics for a specific period.

Uses:

  • Check short-term trends after new updates or campaigns.

  • Understand long-term adoption by selecting larger time windows.


4. Store Type Filter (All / Default Store / B2B Store)

All: combined metrics for both store types. Default Store: standard Shopify storefront metrics. B2B Store: interactions from Shopify B2B customers.

Why it matters:

  • Helps compare how B2B customers use Quick Order vs normal customers.

  • Useful when optimizing Quick Order specifically for B2B workflows.


Request for Quote – Analytics & Metrics

These metrics help you track how many quotes customers send and how many turn into orders.


1. Number of Quote Requests

Definition: Total number of quote requests submitted during the selected time range.

Includes:

  • Quotes submitted through the storefront

  • Quotes created manually in the admin

How to use:

  • Evaluate RFQ adoption.

  • Compare Default Store vs B2B Store to see which side drives more requests.


2. Quote-to-Order Conversion Rate

Definition: Percentage of quote requests in the selected time range that were converted into draft orders.

Formula: Conversion Rate = (Quotes converted to draft orders ÷ Total quote requests) × 100%

How to use:

  • Measures the effectiveness of your quote workflow.

  • High conversion = strong pricing and negotiation flow.

  • Low conversion = check response time, pricing strategy, or communication gaps.


3. Time Range Filter

Select a date range (Today, Last 7 days, Last 30 days, etc.) to analyze RFQ performance within that timeframe.


4. Store Type Filter (All / Default Store / B2B Store)

All: show combined metrics. Default Store: requests from non-B2B customers. B2B Store: requests from Shopify B2B Company/Location customers.

Use case:

  • Compare how B2B buyers behave vs normal customers.

  • Optimize quote logic and form fields based on user type.


Quick Interpretation Examples

  • Low Active Users + Low Visits (Quick Order) → Promote Quick Order more clearly; add navigation links or highlight benefits.

  • High Visits + Low Add-to-Cart (if measured) → Improve product scope, filters, search, or layout.

  • High Quote Requests + High Conversion → RFQ flow is performing very well.

  • High Quote Requests + Low Conversion → Check sales handling, pricing strategy, or customer communication.

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