> For the complete documentation index, see [llms.txt](https://docs-shpf.bsscommerce.com/bss-b2b-quick-order-and-quotes/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs-shpf.bsscommerce.com/bss-b2b-quick-order-and-quotes/other-resources/general-faqs.md).

# General FAQs

#### Q1. I installed the app but nothing appears on my store. What did I miss?

Most of the time, one of these steps is missing:

* The app embed is not enabled in your theme.
* The Quick Order page is created but not published.
* Quote Logic is not active or not matching any products/customers.

Quick checks:

* In the app, check the dashboard for any “App not set up” notice and click through to enable the theme integration.
* In Quick Order, confirm at least one page is published and accessible via a URL.
* In Request for Quote → Quote Logic, make sure at least one rule is Active and its conditions match your test customer and product.

***

#### Q2. Is my theme compatible with this app?

Best compatibility:

* Online Store 2.0 themes.
* Standard product/collection templates that haven’t been heavily changed.

If you use a highly customized or third-party paid theme:

* Quick Order pages usually work without code changes.
* Quote buttons on product/collection pages may need manual installation via the Quote Settings → Installations area or support assistance.

When in doubt:

* Test with your current theme.
* If buttons don’t appear, contact support and mention your theme name and a sample product URL.

***

#### Q3. How does the app work with multiple languages?

The app supports multi-language stores through:

* Shopify’s native translations and/or
* Third-party translation apps.

General notes:

* Most static text (labels, messages, button text) can be edited in the app settings or via translation apps.
* Some dynamic text (e.g., customer data, product titles) comes directly from Shopify.

If translations don’t appear:

* Check your translation app’s configuration and make sure app blocks/sections are included.
* Review text labels inside the app (Quick Order settings, Quote settings) and ensure they are translated or localized.

***

#### Q4. Will Quick Order slow down my store?

Quick Order is optimized for B2B use, but performance depends on:

* How many products you display on a single page.
* How many apps/scripts are loaded on your theme.
* Your theme’s complexity.

Recommended:

* Limit items per page (for example, 20–50 rows per page).
* Use filters and search instead of loading thousands of items at once.
* Create multiple Quick Order pages for very large catalogs instead of a single massive page.

If a Quick Order page feels slow:

* Reduce the product scope (fewer collections or a more specific segment).
* Lower the number of rows per page.
* Check for conflicts with heavy scripts from other apps.