How to create a Window Popup?

Previous🌍 How to Create a Multilingual Banner?NextHow to create a Sale Pop-up?

Last updated 10 days ago

Was this helpful?

How to create a Window Popup?

A Window Popup is a large, center-screen popup designed to grab attention and deliver key messages, promotions, or announcements. It is perfect for highlighting special updates or collecting emails in a visually impactful way.

From your app dashboard, go to Window Popups > Create window popup

Choose a popup type. Currently, you can create Announcement Popups. Other types (like email signup) are coming soon.

Once created, you’ll be directed to the popup editor. It includes:

Left Sidebar: Configure popup Elements, Style, Schedule, Targeting, and Translations.
Top Bar: Set the popup name, toggle Activate/Deactivate, and preview on desktop or mobile.

3.1 Add and Customize Content

Add content blocks: Text, Subtext, Button, Footer, or Close Action.
You can click "Add field" to add more information to the popup. Some fields can be removed if unused.
Use the rich text editor to style text, insert links, or format with bold, size, etc.
Drag and drop the field to reorder.

3.2 Add an Image

Select an image to appear in the popup.
Adjust size (10–50% width), position (Left, Right, or Top).
Tick the checkbox "Show image on mobile (Top)" if you want to keep the image on mobile.
Click the trash icon to remove the image if not needed.

🎁 Want to remove branding? Contact our team to remove the "Powered by" line — free of charge if the popup is working on your store.

📌 Make the popup match your brand:

Layout: Width, gap, padding, overlay
Border: Radius, stroke
Background: Color, opacity
Text & Button Style
Close Button settings
Custom CSS (for advanced design)

📌 Control when and how long the banner appears

📅 Schedule:

✔ Control when the popup appears:

Visibility Time: Trigger popup in a specific period. E.g. in BFCM only.
Display in fixed time range: Trigger popup only between specific hours (e.g., 10 AM – 2 PM)

⏱️ When to show:

Delay by time: Trigger the popup after a set time delay (e.g., 5 seconds) to catch visitors’ attention after they've had a moment to browse.
Delay by scroll: Display the popup once the visitor has scrolled a certain percentage of the page (e.g., 50%), showing it when they're already engaged.
Exit intent (for desktop only): Show the popup when users move their mouse toward the top of the screen, usually indicating they're about to leave. A great way to re-engage visitors before they go.

🔁 Show again after close:

Control when the popup should reappear after being closed — show it again on page reload, after a set number of days, or never show it again.

💡 Tip:
Use “after X days” (e.g., 3–7 days) to avoid annoying returning visitors while still keeping your message visible over time.
Use “never” for one-time messages like limited-time offers or urgent announcements.
Use “on reload” only when the popup is essential and should be seen on every visit (but be cautious — it can be intrusive).