BSS: Banner & Pop-up
  • About us
  • How to create a Banner?
    • πŸ“’ How to create a Single Announcement Banner?
    • πŸƒ How do you create a Running/Scrolling/Marquee Banner?
    • πŸ”„ How to create a Rotating/Carousel Banner?
    • ⏳ How to create a Countdown Timer Banner?
    • 🚚 How to use the Free shipping banner?
    • πŸ’° How to use the Discount banner?
    • πŸ“© How to use the Email Signup banner?
    • 🌍 How to Create a Multilingual Banner?
  • How to create a Window Popup?
  • How to create a Sale Pop-up?
  • FAQs?
    • How to Design Window Popups for Desktop and Mobile (Best Practices)
    • What’s the difference between Countdown Timer and Schedule Time?
    • How to Upload and Optimize Background Banner Images
    • How to Setup Conditions for a Banner?
    • How to Setup Conditions for a Sales Pop-up?
    • How to use a Custom position for a Banner?
    • How to Translate Banner Content?
      • Manual Translation
      • Automatic Translation with LangShop
    • How to Add Languages to Your Shopify Store?
    • How to provide the store's collaborator code?
    • How to approve our support request?
  • Contact us
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  • What is a Window Popup?
  • πŸ› οΈ How to Create a Window popup?
  • Step 1: Navigate to Window popup
  • Step 2: Configure Popup Settings
  • Step 3: Set Up Popup Elements
  • Step 4: Customize Popup Appearance
  • Step 5: Schedule Popup Display
  • Step 6: Set Targeting
  • Step 7: Add Translations (Optional)
  • Step 8: Save & Preview

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How to create a Window Popup?

Previous🌍 How to Create a Multilingual Banner?NextHow to create a Sale Pop-up?

Last updated 1 month ago

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What is a Window Popup?

A Window Popup is a large, center-screen popup designed to grab attention and deliver key messages, promotions, or announcements. It is perfect for highlighting special updates or collecting emails in a visually impactful way.

πŸ› οΈ How to Create a Window popup?

Step 1: Navigate to Window popup

  • From your app dashboard, go to Window Popups > Create window popup

  • Choose a popup type. Currently, you can create Announcement Popups. Other types (like email signup) are coming soon.

Step 2: Configure Popup Settings

Once created, you’ll be directed to the popup editor. It includes:

  • Left Sidebar: Configure popup Elements, Style, Schedule, Targeting, and Translations.

  • Top Bar: Set the popup name, toggle Activate/Deactivate, and preview on desktop or mobile.

Step 3: Set Up Popup Elements

3.1 Add and Customize Content

  • Add content blocks: Text, Subtext, Button, Footer, or Close Action.

  • You can click "Add field" to add more information to the popup. Some fields can be removed if unused.

  • Use the rich text editor to style text, insert links, or format with bold, size, etc.

  • Drag and drop the field to reorder.

3.2 Add an Image

  • Select an image to appear in the popup.

  • Adjust size (10–50% width), position (Left, Right, or Top).

  • Tick the checkbox "Show image on mobile (Top)" if you want to keep the image on mobile.

  • Click the trash icon to remove the image if not needed.

🎁 Want to remove branding? Contact our team to remove the "Powered by" line β€” free of charge if the popup is working on your store.

Step 4: Customize Popup Appearance

πŸ“Œ Make the popup match your brand:

  • Layout: Width, gap, padding, overlay

  • Border: Radius, stroke

  • Background: Color, opacity

  • Text & Button Style

  • Close Button settings

  • Custom CSS (for advanced design)


Step 5: Schedule Popup Display

πŸ“Œ Control when and how long the banner appears

πŸ“… Schedule:

βœ” Control when the popup appears:

  • Visibility Time: Trigger popup in a specific period. E.g. in BFCM only.

  • Display in fixed time range: Trigger popup only between specific hours (e.g., 10 AM – 2 PM)

⏱️ When to show:

  • Delay by time: Trigger the popup after a set time delay (e.g., 5 seconds) to catch visitors’ attention after they've had a moment to browse.

  • Delay by scroll: Display the popup once the visitor has scrolled a certain percentage of the page (e.g., 50%), showing it when they're already engaged.

  • Exit intent (for desktop only): Show the popup when users move their mouse toward the top of the screen, usually indicating they're about to leave. A great way to re-engage visitors before they go.

πŸ” Show again after close:

  • Control when the popup should reappear after being closed β€” show it again on page reload, after a set number of days, or never show it again.

πŸ’‘ Tip:

  • Use β€œafter X days” (e.g., 3–7 days) to avoid annoying returning visitors while still keeping your message visible over time.

  • Use β€œnever” for one-time messages like limited-time offers or urgent announcements.

  • Use β€œon reload” only when the popup is essential and should be seen on every visit (but be cautious β€” it can be intrusive).


Step 6: Set Targeting

🎯 Show the popup to the right visitors:

  • Where to Display: Choose specific pages or URLs

  • Device Targeting: Desktop, mobile, or both

  • Customer: Target logged-in users or specific customer groups

  • Country/Region Settings: Display different content by location


Step 7: Add Translations (Optional)

  • Support multiple languages by adding localized content to each popup element, ensuring global accessibility.

Step 8: Save & Preview

βœ” Final Check:

  • Use Preview to see how it looks on both desktop and mobile

  • Click Save

  • Enable the popup when you're ready to publish


πŸ’‘ Tip: Please highlight the text you want to adjust and click the adjust action, eg bold, link, font size,...

πŸ’¬ If you have any related questions, please contact us via Live chat or for further assistance.

support-sbc-ta@bsscommerce.com