MAPPY: Dealer & Store Locator
  • 📘 About Us
    • 🗺️ MAPPY Store Locator
  • 🚀 Getting Started
    • Initial Setup
      • 1️⃣Embed App
      • 2️⃣Set Up Google API
      • 3️⃣Add First Location
      • 4️⃣Add Map Block (Optional)
    • Manage Locations
      • View all locations
      • Import by CSV
      • Import by Google Sheet
      • Export
    • Settings
      • 1️⃣General Settings
      • 2️⃣Appearance
      • 3️⃣Map Widget Popup
      • 4️⃣Translation
      • 5️⃣Content Customization
      • 6️⃣Google API Settings
        • Generating and Setting API Keys
        • Managing API Costs
    • Advanced features
      • Cloud-Based Map Styling
      • Search Records
      • Dealer Form
  • 💡 FAQ
    • Frequently asked
      • Can I change the link of the default locator page?
      • Is API key free?
      • How to create tags
      • Can I add the Store Locator app to a custom page?
      • What is special in our feature Customer Search Records?
      • How to show the Store Locator page in your Navigation menu?
      • Why can’t I validate my API key?
      • How to provide the store's collaborator code?
      • How to approve our support request?
      • How to create and use custom fields
  • 📞 CONTACT & SUPPORT
    • Contact us
    • Feature request
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  1. 📞 CONTACT & SUPPORT

Contact us

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Last updated 6 months ago

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We’re here to help! If you have any questions, need support, or want to provide feedback, there are two easy ways to get in touch with our support team:

1. Contact via Live Chat in the App

  • Open the MAPPY: Dealer & Store Locator app.

  • Click on the Chat Icon located at the bottom-right corner of the screen.

  • Submit your message, and our team will reply to you as soon as possible.

Our live chat is the quickest way to get help with any urgent issues or questions you might have.

2. Contact via Email

  • Please include as much detail as possible about your issue or request, so we can assist you more effectively.

We strive to respond to all emails promptly and ensure that your concerns are addressed in a timely manner.

You can also send us an email at .

support-sbc-ta@bsscommerce.com