What is special in our new feature Customer Search Records?
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Customer Search Records is our special feature that is only available on the Advanced and Platinum Plan of our app. It will help shop owners manage their target customers’ locations to bring out the appropriate strategy.
How does it work?
When a customer enters an address to search for the nearest store location, our system will automatically record the search history as well as the address information that the customer has entered. From there, it is possible to provide statistics on the area where many potential customers are concentrated.
Also, the database of customers with details will be saved in a CSV file to be easily synthesized and managed.
Hope these FAQs will help you understand our application better. Let us know at support-sbc-ta@bsscommerce.com or via Live Chat if you need further help.
