Why is the app not requesting password sometimes?
In most cases, it happens because the app asks for password just once.
If the customer already enters a password for that lock (even for another page locked with the same lockdown), then the app will "remember" that he/she has access permission and won't display the password form again.
If have any questions or concerns, don't hesitate to contact us at support-sbc@bsscommerce.com or on live chat.
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