How to Approve Our Collaborator Request

Once we’ve submitted a collaborator request, your approval is required to grant us access to your store. This guide provides step-by-step instructions to help you approve the request easily.

3 steps to approve our collaborator request

STEP 1: Click the notification icon in the upper-right corner. You’ll see an alert about a new collaborator request from [email protected]. Simply click the notification to view the request directly.

  • If you don't see the notification, you can go to Settings → Users and permission

  • If you're using Shopify Plus, the layout might look different. In that case, check Users → Security instead.

STEP 2: Scroll down to Collaborators. You’ll see that Tech Arms (by BSS Commerce) Support has requested access to your store. Click the request to view details.

STEP 3:

  • In the App permissions section, make sure to check the box for BSS Labels & Badges.

  • We’ve already pre-selected the necessary permissions. Just click Accept request to approve.

Please let us know once you’ve approved the request so we can assist you as quickly as possible!

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