BSS Product Labels & Badges
  • About app
  • How to create a Label?
  • How to create a Badge?
  • How to create a Label Group?
  • Integration
    • LAI Product Review Integration Guide
  • FAQs
    • How to Provide Your Store's Collaborator Code
    • How to Approve Our Collaborator Request
    • How to create a text label/badge with custom style?
    • How to redirect customers after clicking on label/badge
    • What to do when some of the labels are appearing in places they should not?
    • Why are the changes of labels not applied on my products?
    • How to convert the language in the label or badge on your on your multilingual site?
    • How to add 2 labels at the same time on certain products?
    • How to show labels beautifully on the desktop and mobile?
    • How to change colors of the label?
    • How to exclude the label from unexpected page(s) or block(s)?
    • How to remove leftover code of the Product Labels Pro app?
    • How to show badges out of product images?
    • How to show label/badge when product quantity = 0?
    • How to add the Sold Out label automatically?
    • Why doesn’t the label/badge appear when the product is out of stock?
    • Why can't I see the badge on the product image?
    • Why doesn't the app work?
    • Why are the labels/badges not visible constantly on the page(s)?
    • Why is the label/badge duplicated?
    • How to remove label automatically?
    • How to apply Labels/Badges based on Product/Customer tags?
    • How to show text hover effect on label/badge?
    • How to create labels for product variants?
    • Why after changing theme, labels/badges aren't displayed anymore.
    • Can I add multiple badges on a product?
    • What is Inventory Badge?
    • Can I exclude specific customers from seeing my badge?
    • Can I choose who can see my badge?
    • Can I set the badge below the Buy it now button?
    • How to change the effect the labels/badges show up in the online store?
    • How can I customize the position of badges?
    • How to Display Labels/Badges Only on Mobile Devices
    • How to display your inventory quantity on text labels?
    • Countdown Timer for Label/Badge
    • How to Use Product Metafields to Customize Label/Badge Display?
    • How to Create Product Metafields in Shopify: A Step-by-Step Guide
    • How to Use Variant Metafields to Customize Label/Badge Display
    • How to Create a Label or Badge that Shows Product Metafield Content Automatically
    • Using a List of Values Metafield to Display Labels/Badges
    • Display a Badge Next to the Product Price
  • General
    • How to enable app embed block?
    • Can I have a trial for BSS Product Labels & Badges app?
    • How to translate the app interface into other languages?
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  1. FAQs

Why doesn’t the label/badge appear when the product is out of stock?

PreviousHow to add the Sold Out label automatically?NextWhy can't I see the badge on the product image?

Last updated 9 months ago

There are some reasons for this case:

  • You choose "In Stock" in the Inventory Status condition, thus the label/badge only works for in-stock products (s).

  • You may make the label/badge visible on the product(s) that have one or more in stock by selecting “Stock Availability Equal or Greater Than” 1.

  • Furthermore, if you choose “Out of Stock” in the product editor but also pick “Continue selling when out of stock,” Shopify will understand that this product will never run out of inventory. As a result, the app is unable to detect this rule and display it on the product picture.

  • There are some issues with your theme.

  • Incorrect labeling setup.

If you ever encounter this difficulty and are unsure what to do next, please contact us at . We will reply to your problem as quickly as possible.

support-sbc-ta@bsscommerce.com