Export Recordings

To export all recordings, follow these steps:

Step 1: Go to the "Recording Replays" section of the app.

Step 2: Click on the button "Download".

Then a csv file will be downloaded to your device. You can see the information of all sessions here.

To export selected recordings, follow these steps:

Step 1: Go to the "Recording Replays" section of the app.

Step 2: Select recordings that you want to download.

Then choose Download CSV in the dropdown list of Actions. A csv file with information of selected recordings will be downloaded to your device.

To export recordings of a specific visitor, follow these steps:

Step 1: Go to the "Visitors" section of the app.

Step 2: Click on the visitor that you want to view details.

Step 3a: Click on the button "Download" to download all sessions.

Step 3b: Select specific recordings and click on Download CSV in the dropdown Actions.

If you have problem when using this feature, feel free to reach us at support-sbc@bsscommerce.com or Live Chat if you need any assistance.

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