MIDA Session Recording Replay
  • About App
    • Enable app embed
    • Session Replays
      • View Recordings
      • Delete Recordings
      • Export Recordings
    • Advanced filters
      • Customer segmentation
    • Heatmaps
      • View Heatmaps
      • Click maps
      • Move maps
      • Scroll maps
      • Area maps
      • Share Heatmaps
    • Manage Visitors
    • Surveys
      • Create Surveys
      • View Survey Analytics
    • View Analytics
    • Settings
  • FAQs
    • How much does it cost to use the app?
    • Can I get a trial for the app?
    • Can I get a discount on special cases?
    • Can I subscribe to an annual plan?
    • Can I cancel the subscription at any time?
    • Can I request a refund then?
    • Can I change my plan?
    • Can I change the number of recordings per page?
    • Can I reset visitor quota?
    • How is my session limit calculated?
    • What is a quick back?
    • Can I watch recordings of the Checkout page?
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  1. FAQs

Can I cancel the subscription at any time?

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Last updated 9 months ago

Yes, you can cancel your subscription and uninstall the app at any time.

However, before doing so, we encourage you to reach out to our support team to see if we can help resolve any issues or concerns you may have with the app. Our team is dedicated to ensuring that our customers are satisfied with our app and we may be able to provide a solution that meets your needs.

Please feel free to reach us at or Live Chat if you need any assistance.

support-sbc-tc@bsscommerce.com