View Recording

To view a recording, follow these steps:

Step 1: Go to the "Session Replays" section of the app.

Step 2: Choose the recording you want to view from the list of recordings available.

Recordings with the tooltip and buttons disabled are unavailable and cannot be played. Since the corresponding theme was removed, it will be lack of data. Please note that once you remove a theme, the corresponding recordings will also be unavailable to watch.

Step 3a: Click the "Play" button to start the recording playback.

Step 3b: If you have previously watched the recording, the "Play" button will turn into a "Replay" button. Click on the "Replay" button to watch the recording again.

Step 4: Watch Recording

If you turn on the Auto play button, the next recording will be played after 3 seconds when the current recording is ended.

When you open a recording in MIDA, you will see a timeline on the right side of the video. This timeline shows the different events that occurred during the visitor's session.

To skip directly to a specific event in the recording, simply click on it in the timeline. The recording will automatically skip to the chosen event and start playing from that point, allowing you to focus on the most relevant parts of the session.

By using the timeline, you can easily navigate through the recording and identify key moments that can help you improve your website's user experience.

Choose the speed of 1x, 2x, 4x, or 8x to speed up the recording as you need.

If you have problem when using this feature, feel free to reach us at [e-mail] or Live Chat if you need any assistance.