How to hide features from Customer Portal’s navigation bar from non-eligible customers?

On your Customer Portal, you can hide features from non-eligible customer. For example, you can hide Net Term navigation for customers that aren’t allowed to use Net Term.

Go to General Settings, you should see Show/Hide tab for non-eligible customer feature:

Show tab(s) is the default option, which mean the non-eligible customers can still see the left-side navigation bar

Hide tab(s) option hides all features in the navigation bar from non-eligible customers, except Company Account module, due to how it functions.

For demonstration, I will choose Hide tab(s) option and create a Net Terms rule for all logged-in customers

  1. Hide tab(s) for non-eligible customers

  1. Net Terms rule applies to all logged-in customers

2.1. When I’m not logged-in:

2.2. When I’m logged-in:

If you have a problem when setting up this feature, please feel free to reach us at support-sbc@bsscommerce.com or Live Chat if you need any assistance.

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