For the complete documentation index, see llms.txt. This page is also available as Markdown.

Pricing plans & details

B2B Lock pricing is based on the merchant's Shopify plan. The app has 5 pricing tiers

Plan
Shopify plan fit
Price

Free

Small shops

$0 / month

Basic

Basic Shopify

$9.99 / month ($7.99 / month, billed yearly)

Grow

Shopify / Grow

$24.99 / month ($19.99 / month, billed yearly)

Advanced

Advanced Shopify

$49.99 / month ($39.99 / month, billed yearly)

Plus

Shopify Plus

$79.99 / month ($63.99 / month, billed yearly)

All paid plans unlock the full locking engine for catalog and content access control. Higher plans add performance and support benefits. The Plus plan also includes Checkout Lock.

Plan Overview

Free - $0 / month

Best for development stores, testing, and very small shops.

Includes:

  • Lock the entire website with robust conditions

  • Basic lock logic, such as restricting whole-store access by login status or condition

  • Chat support for basic assistance

Basic - $9.99 / month

Annual pricing: $9.99 $7.99 ($95.88 / year, save 20%)

Best for small stores starting with B2B or simple member-only access.

Includes everything in Free, plus:

  • Hide products, pages, and prices

  • Lock access by URL or customer tags

  • Custom messages with login or sign-up prompts

  • Manage passcodes and basic analytics

  • Full catalog-level locking for most use cases

  • Chat support

Grow - $24.99 / month

Annual pricing: $24.99 $19.99 ($239.88 / year, save 20%)

Best for growing B2B or hybrid B2B and B2C stores.

Includes everything in Basic, plus:

  • Priority and expert support for faster, more in-depth help

  • Enhanced performance and high-speed experience

  • Better fit for larger catalogs, more rules and segments, and heavier traffic

Advanced - $49.99 / month

Annual pricing: $49.99 $39.99 ($479.88 / year, save 20%)

Best for scaling B2B operations with heavier traffic and more complex segmentation.

Includes everything in Grow, plus:

  • Full catalog locking for larger and more complex stores

  • Priority and expert support for continuous optimization

  • High-performance experience tuned for bigger setups

From a feature standpoint, Grow and Advanced are mostly separated by scale and Shopify plan alignment, not by restricted core locking features.

Plus - $79.99 / month

Annual pricing: $79.99 $63.99 ($767.88 / year, save 20%)

Best for enterprise-grade stores that need checkout-level control.

Includes everything in Advanced, plus:

  • Checkout Lock for Shopify Plus stores

  • Block or control checkout based on customer tags, cart contents, region, or other conditions

  • Optimal speed experience

  • Priority and expert support

Plus is the only plan that can enforce B2B Lock rules at checkout level. Catalog-level locking still works on all plans.

2. Feature matrix

Use this table as a quick reference when choosing a plan.

Lock & Access Control

Feature
Free
Basic
Grow
Advanced
Plus

Lock the entire website with conditions

Hide products, collections, pages, prices

Lock access for custom components

Lock access by URL or customer tags

Custom lock messages (login / sign-up CTA)

Manage passcodes & view lock analytics

Manage emails & view email lock analytics

Checkout locks (block checkout)

Support & Experience

Feature
Free
Basic
Grow
Advanced
Plus

Chat support

Priority & expert support

High-speed experience

Optimal speed experience (Plus)

3. How to choose the right plan

  • Choose Free if you’re:

    • On a dev store or just testing basic “lock entire site” behavior.

  • Choose Basic if you:

    • Need to hide prices/products/pages and lock content by customer tags or URLs.

    • Run a small B2B or member-only setup on Basic Shopify.

  • Choose Grow if you:

    • Are actively growing B2B traffic.

    • Want better performance and priority support.

  • Choose Advanced if you:

    • Are on Advanced Shopify with larger catalogs and more complex segmentation.

    • Want stability + support tuned for scale.

  • Choose Plus if you:

    • Are on Shopify Plus and need anti-fraud / anti-bot rules at checkout, or very strict B2B flows.

You can upgrade or downgrade as your B2B needs evolve; your locks, rules, and configuration will stay with you as you move between plans.

Still Need Help?

If the issue persists after trying the steps above, contact the support team with the following details:

  • Your shop name

  • The name of the rule with the issue

  • Which language is not working

  • A screenshot of the problem

  • Steps you've already tried

Reach out via the contact support link on the Pricing page, or email support-sbc@bsscommerce.com.

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