# Pricing plans & details

<table><thead><tr><th width="118.8125">Plan</th><th width="196.62109375">Shopify plan fit</th><th width="429.91796875">Price</th></tr></thead><tbody><tr><td><strong>Free</strong></td><td>Small shops</td><td>$0 / month</td></tr><tr><td><strong>Basic</strong></td><td>Basic Shopify</td><td>$9.99 / month <mark style="color:$info;">($7.99 / month, billed yearly)</mark></td></tr><tr><td><strong>Grow</strong></td><td>Shopify / Grow</td><td>$24.99 / month <mark style="color:$info;">($19.99 / month, billed yearly)</mark></td></tr><tr><td><strong>Advanced</strong></td><td>Advanced Shopify</td><td>$49.99 / month <mark style="color:$info;">($39.99 / month, billed yearly)</mark></td></tr><tr><td><strong>Plus</strong></td><td>Shopify Plus</td><td>$79.99 / month <mark style="color:$info;">($63.99 / month, billed yearly)</mark></td></tr></tbody></table>

> All paid plans unlock the full locking engine for catalog and content access control. Higher plans add performance and support benefits. The Plus plan also includes Checkout Lock.

## Plan Overview

### Free - $0 / month

Best for development stores, testing, and very small shops.

Includes:

* Lock the entire website with robust conditions
* Basic lock logic, such as restricting whole-store access by login status or condition
* Chat support for basic assistance

### Basic - $9.99 / month

> Annual pricing: ~~$9.99~~ $7.99 ($95.88 / year, save 20%)

Best for small stores starting with B2B or simple member-only access.

Includes everything in Free, plus:

* Hide products, pages, and prices
* Lock access by URL or customer tags
* Custom messages with login or sign-up prompts
* Manage passcodes and basic analytics
* Full catalog-level locking for most use cases
* Chat support

### Grow - $24.99 / month

> Annual pricing: ~~$24.99~~ $19.99 ($239.88 / year, save 20%)

Best for growing B2B or hybrid B2B and B2C stores.

Includes everything in Basic, plus:

* Priority and expert support for faster, more in-depth help
* Enhanced performance and high-speed experience
* Better fit for larger catalogs, more rules and segments, and heavier traffic

### Advanced - $49.99 / month

> Annual pricing: ~~$49.99~~ $39.99 ($479.88 / year, save 20%)

Best for scaling B2B operations with heavier traffic and more complex segmentation.

Includes everything in Grow, plus:

* Full catalog locking for larger and more complex stores
* Priority and expert support for continuous optimization
* High-performance experience tuned for bigger setups

From a feature standpoint, Grow and Advanced are mostly separated by scale and Shopify plan alignment, not by restricted core locking features.

### Plus - $79.99 / month

> Annual pricing: ~~$79.99~~ $63.99 ($767.88 / year, save 20%)

Best for enterprise-grade stores that need checkout-level control.

Includes everything in Advanced, plus:

* Checkout Lock for Shopify Plus stores
* Block or control checkout based on customer tags, cart contents, region, or other conditions
* Optimal speed experience
* Priority and expert support

Plus is the only plan that can enforce B2B Lock rules at checkout level. Catalog-level locking still works on all plans.

## 2. Feature matrix

Use this table as a quick reference when choosing a plan.

### **Lock & Access Control**

<table><thead><tr><th width="288.2109375">Feature</th><th width="85.12109375" data-type="checkbox">Free</th><th width="83.9140625" data-type="checkbox">Basic</th><th width="83.859375" data-type="checkbox">Grow</th><th width="115.37109375" data-type="checkbox">Advanced</th><th width="87.984375" data-type="checkbox">Plus</th></tr></thead><tbody><tr><td>Lock the <strong>entire website</strong> with conditions</td><td>true</td><td>true</td><td>true</td><td>true</td><td>true</td></tr><tr><td>Hide <strong>products, collections, pages, prices</strong></td><td>false</td><td>true</td><td>true</td><td>true</td><td>true</td></tr><tr><td>Lock access by <strong>URL</strong> or <strong>customer tags</strong></td><td>false</td><td>true</td><td>true</td><td>true</td><td>true</td></tr><tr><td>Custom <strong>lock messages</strong> (login / sign-up CTA)</td><td>false</td><td>true</td><td>true</td><td>true</td><td>true</td></tr><tr><td>Manage <strong>passcodes</strong> &#x26; view lock <strong>analytics</strong></td><td>false</td><td>true</td><td>true</td><td>true</td><td>true</td></tr><tr><td><strong>Checkout locks</strong> (block checkout – Plus only)</td><td>false</td><td>false</td><td>false</td><td>false</td><td>true</td></tr></tbody></table>

### **Support & Experience**

<table><thead><tr><th>Feature</th><th data-type="checkbox">Free</th><th data-type="checkbox">Basic</th><th data-type="checkbox">Grow</th><th data-type="checkbox">Advanced</th><th data-type="checkbox">Plus</th></tr></thead><tbody><tr><td>Chat support</td><td>true</td><td>true</td><td>true</td><td>true</td><td>true</td></tr><tr><td>Priority &#x26; expert support</td><td>false</td><td>true</td><td>true</td><td>true</td><td>true</td></tr><tr><td>High-speed experience</td><td>false</td><td>false</td><td>true</td><td>true</td><td>false</td></tr><tr><td>Optimal speed experience (Plus)</td><td>false</td><td>false</td><td>false</td><td>false</td><td>true</td></tr></tbody></table>

## 3. How to choose the right plan

* Choose **Free** if you’re:
  * On a dev store or just testing basic “lock entire site” behavior.
* Choose **Basic** if you:
  * Need to **hide prices/products/pages** and lock content by customer tags or URLs.
  * Run a small B2B or member-only setup on Basic Shopify.
* Choose **Grow** if you:
  * Are actively growing B2B traffic.
  * Want better performance and **priority support**.
* Choose **Advanced** if you:
  * Are on Advanced Shopify with larger catalogs and more complex segmentation.
  * Want stability + support tuned for scale.
* Choose **Plus** if you:
  * Are on **Shopify Plus** and need **checkout-level restrictions**, anti-fraud / anti-bot rules at checkout, or very strict B2B flows.

You can upgrade or downgrade as your B2B needs evolve; your locks, rules, and configuration will stay with you as you move between plans.

## Still Need Help?

If the issue persists after trying the steps above, contact the support team with the following details:

* Your shop name
* The name of the rule with the issue
* Which language is not working
* A screenshot of the problem
* Steps you've already tried

Reach out via the **contact support link** on the Pricing page, or email [**support-sbc@bsscommerce.com**](mailto:support-sbc@bsscommerce.com).


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