🛒 Set Minimum or Maximum Order Quantity/Amount Your Customers Can Buy

The Order Limit feature allows you to enforce specific purchasing rules for your wholesale customers, such as setting a minimum total order amount or a maximum product quantity. This ensures customers meet your B2B purchasing criteria before checking out (e.g., only purchases above $200 are permitted).


Step-by-Step Rule Configuration

Follow these steps to create a new Order Limit rule in your BSS B2B Wholesale Solution dashboard:

1. Enable and Configure the Feature

  1. Navigate to Order management and enable the Order Limits feature.

  2. Go to the Configuration section and click Create new rule.

2. Define General Information

  • Name: Enter a descriptive name for your rule (e.g., "Wholesale Minimum Order").

  • Priority: Assign a priority number (where 0 is the highest priority). Note: If multiple rules with the same priority apply to a customer or product, the most recently created rule will take effect.

  • Status: Choose to Enable or Disable the rule.

3. Set Order Limit (OL) Criteria

Select the Rule Type and input the required value:

Rule Type
Description

Minimum Order Amount

The lowest dollar value allowed for an order.

Minimum Order Quantity

The lowest total quantity of items allowed in an order.

Maximum Order Amount

The highest dollar value allowed for an order.

Maximum Order Quantity

The highest total quantity of items allowed in an order.

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4. Define Customer Scope

Specify which customers the rule applies to:

  • Apply to Customers:

    • Select Specific customers by entering their email addresses.

    • Select Customer tags to apply the rule to groups of customers (e.g., customers tagged "b2b").

  • Exclude Customers: Choose specific customers or tags to exempt from this rule.

5. Select Applicable Products

Specify which products are affected by the limit:

  • Apply to Products: Select products, collections, or tags that this rule should monitor.

After defining all settings, click Save.


Global Order Limit (OL) Settings

In addition to individual rules, you can customize how the Order Limits feature operates globally under Settings.

Enforcement Level

Choose how the minimum/maximum value set in your rule (Step 3) is enforced:

  • Per Variant: Each specific product variant must reach the configured value.

  • Per Product: Each product (regardless of the variant mix) must reach the configured value.

  • All Products (Total Order): The total order value/quantity across all products must reach the configured value.

Customer Notification Settings

  • Display Notification Message on Product Pages:

    • Yes: A message will display on the product page notifying customers of the limit. You can choose the placement: Below quantity selector or Below "Buy it now" button.

    • No: No message will be displayed until the customer attempts to checkout with an unqualified order.

  • Design & Translation: You can customize the look of the pop-up message and translate all associated texts into your local language.

When a customer attempts to check out with an order that violates a rule (e.g., trying to purchase 8 items when the minimum is 10), they will be shown a notification message preventing them from proceeding until the limit is met.

If you have any trouble using the feature, or any recommendations, please reach out to us at [email protected] or Live Chat.

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