BSS B2B Solution
  • 🚀Getting Started
    • App Overview
  • Wholesale Pricing
    • Quantity/Amount Break
      • Set different price for different quantity range
      • Settings for Quantity/Amount Break
      • Display discounted prices
      • Import/Export Quantity/Amount Break rules
    • Custom Pricing
      • Set different prices for Wholesale customers
      • Display Custom Pricing prices
      • Import/Export Custom Pricing rules
    • Price List per Customer
      • Set customized pricing per product per customer
      • Display Custom Pricing prices
      • Import/Export Price List rules
    • More
      • Shipping Rate
        • Set up your Wholesale shipping rate
      • Extra Fees
        • Add fee to your customer's orders
        • Settings for Extra Fee
  • Customer Management
    • Registration Forms
      • Set up Wholesale Registration Form
      • Set up Multi-step form
      • Publish form to the storefront
      • Manage, approve and notify your customers
      • Import Customers
      • Translate form for cross-border wholesalers
    • Auto Tags Orders/Customers
      • Automatically tag orders and customers
  • Tax
    • Tax Incl/Excl Display
      • Display prices with and without taxes
    • Tax Exempt
      • Tax exempt for eligible customers and orders
  • Order management
    • Manual Orders
      • Create an order in Backend with discounts
      • Edit an order from Backend
    • Order Limits
      • Set minimum or maximum quantity/amount your customer can buy
    • Quantity Increments
      • Make your product buy-able in only increments
    • Orders Custom Fields
      • Allow customers to add custom notes to the orders
    • Net terms
      • Set up Net terms
      • Email notifications
  • Other modules
    • Discount Code
      • Set Discount Codes on your orders
    • Buy One Get One
      • Set discounted price for a product when buying another product
    • Multi Currency
      • Show prices in different currencies
  • API Integration
    • Public APIs
      • Public APIs for Uploading
      • Public APIs for Quantity Breaks (QB)
      • Public APIs for Custom Pricing (CP)
      • Public APIs for Price List (PL)
      • Public APIs for Registration form (RF)
  • Integration
    • Shopify POS
    • Klaviyo
    • EasyCSV
    • Sufio
    • Order Printer Pro
    • Zapiet Pickup + Delivery
    • Shopify theme
  • Use case & FAQ
    • General
      • Can I get a discount on special cases?
      • Can I get a trial for the app?
      • Can I subscribe to an annual plan?
      • Can I cancel the app at any time?
      • How to uninstall the app and remove the code?
      • Can I request a refund?
      • Can I change my plan?
      • Do you offer free installation and support?
      • What are your supporting hours?
      • Does it cost an extra fee for support?
      • Does our app support all Shopify themes?
      • How to submit a request for additional customization?
      • How can I grant access to our app for BSS Commerce?
      • How to fix display problem in Dashboard?
      • How to see the store's collaborator code
    • Usecases
      • How do Quantity Increment Calculation and Quantity Limit work in your Shopify store?
      • How to calculate the total price when customers are qualified for Custom Pricing and Quantity Break?
      • How can I restrict customers to access the page? After approving, how can I show the custom pricing?
      • How to exempt tax for non-registered VAT customers?
      • Can my customers still use discount codes at checkout?
      • How to limit order quantity/amount and offer tiered pricing with Order Limit and Quantity Break?
      • How to add notes/additional information to Orders created by the B2B/Wholesale Solution app?
      • How to avoid duplicated discount if I create b2c discount rule with another app?
      • How to limit order quantity/amount and set product increment with Order Limit and Quantity Increment
  • Policy
    • Discount policy
  • ADVANCED SETTINGS
    • Email sender
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  • 1. Default settings
  • 2. Sender Email settings

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  1. ADVANCED SETTINGS

Email sender

Changing email sender helps notification email go to the MAIN INBOX!

Last updated 1 day ago

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1. Default settings

When we send the notification emails to merchants or merchants' customers, we will use the default email: no-reply@email-bsscommerce.com, which has a possibility of being marked as spam.

2. Sender Email settings

This is to prevent email notifications from going to the SPAM box

Here is the step-by-step guide to completely change your sender email:

(1) Select the Advanced Settings tab on the app navigation

(2) Go to the second tab "Sender email customization"

You'll see the card that allows you to change your sender email

By clicking that button, you'll be asked to fill in your Email address and Sender name

(3) And then, an email confirmation will be sent straightaway to your Email inbox. Click the "Confirm email" button to continue to the next step

(4) Go back to our app to view the DNS details

(5) Next is the most important step: Open your Domain provider (e.g., Cloudflare, GoDaddy, Namecheap, DigitalOcean, Google Domains, etc.), add the DKIM and SPF values along with the host name that we provided above.

(6) Last, to ensure your DNS settings are working, please click the "Verify" button in the app. The status will be changed to "Verified" if everything is set up correctly.

If you need further assistance, please feel free to reach us at or .

support-sbc@bsscommerce.com
Live Chat