Advanced filters

The Advanced filters feature allows you to filter sessions by specific criteria for a more detailed and targeted analysis. To use Advanced filters, follow the steps below:

Step 1: Go to the "Session Replays" page of the app.

Step 2: Click on the More filters button on the left corner of the page, next to the date picker. Once you click on the button, a modal called More filters will show up.

Step 3: Filter for sessions by the following properties:

  • Sessions

    • Duration

    • Active duration: the total duration of a session minus the duration of inactivity

    • Visited page

    • Landing page

    • Exit page

    • Pages per session: the number of pages in a session

  • Visitors

    • Visitor ID

    • Visit number: the n-th time that a visitor stays on your site (only records from June 1st are counted)

  • Location

    • Country

    • IP address

  • Technology

    • Device

    • Browser

    • Operating system

  • Events

  • Source

    • Source type

    • Source URL

  • Others

    • Tagged with

    • Cart value: the value of items added to cart

    • Favorite: whether a session is marked as favorite or not

Step 3: After choosing the filters, click on the Apply button to apply filters.

Step 4: Once filters are applied, you can Save as a view.

Step 4: Actions with a View.

Choose that View and click again on it, then you will see a list of actions including Rename view, Duplicate view, Edit view, Delete view.

  • Rename view: edit name for that View.

  • Duplicate view: make a copy of that View with same filter conditions.

  • Edit view: edit filter conditions of that View, make sure that you Save again after edit.

  • Delete view: remove view from list of Views.

If you have problem when using this feature, feel free to reach us at support-sbc-tc@bsscommerce.com or Live Chat if you need any assistance.

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