MIDA Session Recording Replay
  • About App
    • Enable app embed
    • Session Replays
      • View Recordings
      • Delete Recordings
      • Export Recordings
    • Advanced filters
      • Customer segmentation
    • Heatmaps
      • View Heatmaps
      • Click maps
      • Move maps
      • Scroll maps
      • Area maps
      • Share Heatmaps
    • Manage Visitors
    • Surveys
      • Create Surveys
      • View Survey Analytics
    • View Analytics
    • Settings
  • FAQs
    • How much does it cost to use the app?
    • Can I get a trial for the app?
    • Can I get a discount on special cases?
    • Can I subscribe to an annual plan?
    • Can I cancel the subscription at any time?
    • Can I request a refund then?
    • Can I change my plan?
    • Can I change the number of recordings per page?
    • Can I reset visitor quota?
    • How is my session limit calculated?
    • What is a quick back?
    • Can I watch recordings of the Checkout page?
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  1. About App

Settings

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Last updated 8 months ago

The Settings page allows you to adjust replay settings for an optimal viewing experience, exclude recording sessions from specific visitors, and collect additional information from visitors.

  1. Replay settings

  • Speed: adjusts the playback speed of sessions

  • Autoplay: determines whether you want to automatically start playing the next session(s)

  1. Exclude visitors

  • Exclude by IPs: excludes visitors from specific IP addresses (only IPv4 or CIDR range formats are supported)

  • Exclude by countries: excludes visitors from specific countries

  1. Session settings

  • Collect customers' email when recording sessions: Enabling this option allows our app to automatically gather customer emails based on their login status and information from Shopify Admin’s Customers.

  • Cookies Bar GDPR: When activated, a cookie bar for GDPR compliance will appear whenever a visitor accesses the storefront.

Please feel free to reach us at or Live Chat if you need any assistance.

support-sbc-tc@bsscommerce.com