How is my session limit calculated?

A session recording captures a "video" of a user's real-time behavior during their online session. These recordings can be stored, analyzed, and filtered for analytical purposes.

Each session is assigned a unique visitor ID and can include one or multiple pageviews. For example, if a visitor adds a product to their cart starting from the homepage, that session will include three pageviews (the homepage, product page, and cart page).

The number of sessions that can be stored depends on your current pricing plan, with the session limit resetting on the first day of each month. For instance, if you are on the Basic plan and subscribed on July 15th, you will have 1,000 sessions recorded for the remainder of that month.

Additionally, old recordings from the previous two months are automatically deleted at the beginning of each new month. For example, in July, only sessions created from the beginning of June onward will be retained.

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