MIDA Session Recording Replay
  • About App
    • Enable app embed
    • Session Replays
      • View Recordings
      • Delete Recordings
      • Export Recordings
    • Advanced filters
      • Customer segmentation
    • Heatmaps
      • View Heatmaps
      • Click maps
      • Move maps
      • Scroll maps
      • Area maps
      • Share Heatmaps
    • Manage Visitors
    • Surveys
      • Create Surveys
      • View Survey Analytics
    • View Analytics
    • Settings
  • FAQs
    • How much does it cost to use the app?
    • Can I get a trial for the app?
    • Can I get a discount on special cases?
    • Can I subscribe to an annual plan?
    • Can I cancel the subscription at any time?
    • Can I request a refund then?
    • Can I change my plan?
    • Can I change the number of recordings per page?
    • Can I reset visitor quota?
    • How is my session limit calculated?
    • What is a quick back?
    • Can I watch recordings of the Checkout page?
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  1. FAQs

Can I reset visitor quota?

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Last updated 8 months ago

If you need to reset your visitor quota, please contact our support team for assistance.

Please note that requesting to reset visitor quota is only available for our old pricing plans.

We apologize for any inconvenience this may cause in the meantime, but we are committed to providing the best experience for our customers.

Please feel free to reach us at or Live Chat if you need any assistance.

support-sbc-tc@bsscommerce.com