Validate Sender Email on Cloudflare

If Cloudflare manages your DNS, add the two records shown in Settings › Sender email customization › View DNS details in the app. These steps happen in Cloudflare, and its screens can change.

Step 1: Open DNS records

1. Log in to the Cloudflare dashboard and select your domain.

2. Open DNS › Records.

Step 2: Add the DKIM record

1. Click Add Record.

2. Type: TXT.

3. Name: paste the DKIM Host name from the app.

4. Content: paste the DKIM Value from the app.

5. Keep TTL on Auto and click Save.

Step 3: Add the SPF record

1. Click Add Record again, Type: TXT.

2. Paste the SPF Host name in Name and the SPF Value in Content, then click Save.

If your domain already has an SPF record (a TXT value starting with v=spf1), add the include: part of the SPF value shown in the app to it. Do not create a second SPF record.

Step 4: Verify in the app

Back in the app, open DNS details and click Verify. Cloudflare updates are usually fast. When DKIM and SPF both show Verified, the Sender email card shows Verified.

Need help?

If verification does not complete within 24 hours, check that the Host name and Value match exactly, that both records are TXT, and that there is only one SPF record.

If you need further assistance, please feel free to reach us at [e-mail] or Live Chat.