> For the complete documentation index, see [llms.txt](https://docs-shpf.bsscommerce.com/b2b-wholesale-solution/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs-shpf.bsscommerce.com/b2b-wholesale-solution/advanced-settings/email-sender/validate-sender-email-on-cloudflare.md).

# Validate Sender Email on Cloudflare

If Cloudflare manages your DNS, add the two records shown in **Settings › Sender email customization › View DNS details** in the app. These steps happen in Cloudflare, and its screens can change.

#### Step 1: Open DNS records

1. Log in to the **Cloudflare dashboard** and select your domain.
2. Open **DNS › Records**.

#### Step 2: Add the DKIM record

1. Click **Add Record**.
2. **Type:** TXT.
3. **Name:** paste the DKIM **Host name** from the app.
4. **Content:** paste the DKIM **Value** from the app.
5. Keep **TTL** on Auto and click **Save**.

#### Step 3: Add the SPF record

1. Click **Add Record** again, **Type:** TXT.
2. Paste the SPF **Host name** in **Name** and the SPF **Value** in **Content**, then click **Save**.

{% hint style="warning" %}
If your domain already has an SPF record (a TXT value starting with `v=spf1`), add the `include:` part of the SPF value shown in the app to it. Do not create a second SPF record.
{% endhint %}

#### Step 4: Verify in the app

Back in the app, open **DNS details** and click **Verify**. Cloudflare updates are usually fast. When DKIM and SPF both show **Verified**, the **Sender email** card shows **Verified**.

### Need help?

If verification does not complete within 24 hours, check that the **Host name** and **Value** match exactly, that both records are TXT, and that there is only one SPF record.

{% hint style="info" %}
If you need further assistance, please feel free to reach us at [**support@bss-b2b.solutions**](mailto:support@bss-b2b.solutions) or [**Live Chat**](https://go.crisp.chat/chat/embed/?website_id=9f64b5a9-1a02-4190-93b8-8ef56b19f740).
{% endhint %}