Validate Sender Email on Shopify Domain

If you purchased your domain through Shopify, you can verify it directly in your Shopify admin panel.

Step 1: Access DNS Settings

  1. Go to Shopify Admin → Settings → Domains.

  2. Click the domain you want to edit.

  3. Under DNS Settings, click Edit DNS Settings.


Step 2: Add DKIM Record

  1. Click Add Custom Record → TXT Record.

  2. In Name, enter the DKIM host name (e.g., bssemail._domainkey).

  3. In TXT Value, paste the DKIM value provided in your app.

  4. Click Confirm.


Step 3: Add SPF Record

  1. Add another TXT Record.

  2. Name: @

  3. Value: v=spf1 include:mailgun.org ~all (or merge with your existing SPF record).

  4. Click Confirm.


Step 4: Verify in App

Return to the app and click Verify. Once DNS propagation completes, your sender email will show as ✅ Verified.


💬 Need Help?

If verification doesn’t complete within 24 hours:

  • Double-check that your Host and Value fields match exactly.

  • Confirm you didn’t create duplicate SPF records.

  • Contact our support team at [email protected] or via Live Chat — we’ll walk you through the setup.

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