> For the complete documentation index, see [llms.txt](https://docs-shpf.bsscommerce.com/b2b-wholesale-solution/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs-shpf.bsscommerce.com/b2b-wholesale-solution/advanced-settings/email-sender/validate-sender-email-on-shopify-domain.md).

# Validate Sender Email on Shopify Domain

If you bought your domain through Shopify, add the two records shown in **Settings › Sender email customization › View DNS details** in the app. Steps 1 to 3 happen in Shopify admin, and its screens can change.

#### Step 1: Open DNS settings

1. In Shopify admin, go to **Settings › Domains** and click your domain.
2. Click **Edit DNS settings**.

#### Step 2: Add the DKIM record

1. Click **Add custom record › TXT record**.
2. **Name:** paste the DKIM **Host name** from the app.
3. **TXT value:** paste the DKIM **Value** from the app.
4. Click **Confirm**.

#### Step 3: Add the SPF record

1. Add another **TXT record**.
2. Paste the SPF **Host name** in **Name** and the SPF **Value** in **TXT value**, then click **Confirm**.

{% hint style="warning" %}
If your domain already has an SPF record (a TXT value starting with `v=spf1`), add the `include:` part of the SPF value shown in the app to it. Do not create a second SPF record.
{% endhint %}

#### Step 4: Verify in the app

Back in the app, open **DNS details** and click **Verify**. Once DNS propagation completes and DKIM and SPF both show **Verified**, the **Sender email** card shows **Verified**.

### Need help?

If verification does not complete within 24 hours, check that the **Host name** and **Value** match exactly, that both records are TXT, and that there is only one SPF record.

{% hint style="info" %}
If you need further assistance, please feel free to reach us at [**support@bss-b2b.solutions**](mailto:support@bss-b2b.solutions) or [**Live Chat**](https://go.crisp.chat/chat/embed/?website_id=9f64b5a9-1a02-4190-93b8-8ef56b19f740).
{% endhint %}