Validate Sender Email on Shopify Domain
If you purchased your domain through Shopify, you can verify it directly in your Shopify admin panel.
Step 1: Access DNS Settings
Go to Shopify Admin → Settings → Domains.
Click the domain you want to edit.
Under DNS Settings, click Edit DNS Settings.
Step 2: Add DKIM Record
Click Add Custom Record → TXT Record.
In Name, enter the DKIM host name (e.g.,
bssemail._domainkey
).In TXT Value, paste the DKIM value provided in your app.
Click Confirm.
Step 3: Add SPF Record
Add another TXT Record.
Name:
@
Value:
v=spf1 include:mailgun.org ~all
(or merge with your existing SPF record).Click Confirm.
Step 4: Verify in App
Return to the app and click Verify. Once DNS propagation completes, your sender email will show as ✅ Verified.
💬 Need Help?
If verification doesn’t complete within 24 hours:
Double-check that your Host and Value fields match exactly.
Confirm you didn’t create duplicate SPF records.
Contact our support team at [email protected] or via Live Chat — we’ll walk you through the setup.
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