Can I Apply Additional Discounts with Custom Pricing or Quantity Break?

The answer is no.

Many merchants wonder if they can apply additional discounts created in Shopify or from third-party apps when using our Custom Pricing (CP) or Quantity Break (QB) features.

We confirm that when Custom Pricing or Quantity Break rules are active for specific customers, other external discounts will not apply. You will also notice that the “Apply Discount” box will disappear from the Checkout page.

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💡 Alternative: Use the Discount Code Function in Our App

Instead of applying external discounts, you can create discount programs directly within the B2B/Wholesale Solution app using the Discount Code feature. This feature displays a discount box on the Cart page, allowing customers to enter the code before checkout.

🛒 Example: A discount code box will appear on the cart page instead of the checkout page.

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⚙️ How to Enable the Discount Code Function

Step 1: Enable the Function

1. From the app Dashboard, toggle Discount Code to enable it.

2. Once enabled, the Discount Code box will automatically appear on your Cart page.

💬 If you don’t see the box, please contact us at [email protected], or refer to the Manual Installation Guide for setup instructions.

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Step 2: Create a Discount Rule

1. Go to DC Rules → Create New Rule.

2. Fill out:

   • DC Name

   • Status

3. Add your Discount Code and define the discount value (amount or percentage).

4. Choose the customer groups eligible for this discount.

5. Select the products that the discount applies to.

6. Set the Start Date/Time and End Date (optional).

7. Click Save to apply your settings.

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🧾 Example Calculation

In this example, two discounts are applied together:

• ✅ Discount from a Custom Pricing rule

• ✅ Discount from the Discount Code entered on the Cart page

The system automatically calculates the total based on both discounts, ensuring customers receive the correct final price.

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🧠 Summary

Function	Applies with Other Discounts?	Notes
Custom Pricing	❌ No	External discounts disabled
Quantity Break	❌ No	External discounts disabled
In-App Discount Code	✅ Yes	Applies within cart page

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💬 Give It a Try

Enable the Discount Code function in your app and test how it works alongside your Custom Pricing rules.