How to Avoid Duplicated Discounts When Using Another B2C Discount App

If you’re using another Shopify discount app alongside our B2B/Wholesale Solution app, you might worry that your B2B customers could receive both discounts — the wholesale price and the additional B2C discount.

No worries — our app is designed to prevent this situation automatically. Let’s walk through an example to explain how it works 👇


🧩 Example Scenario

You have two customer groups:

  • 🏷️ B2B customers — tagged with b2b

  • 🏷️ B2C customers — tagged with b2c

Discount setup:

  • In your B2C discount app, you create a rule: ➜ 10% off for orders over $500.

  • In the B2B/Wholesale Solution app, you create a Custom Pricing or Quantity Break rule: ➜ 30% discount applied to customers with the b2b tag.


Result

  • B2B Customers: When B2B customers log in, they will see their custom wholesale prices (already discounted by 30%). They cannot apply the additional 10% discount from the B2C discount app, even if their order exceeds $500.

  • B2C Customers: B2C customers will see the original product price and can apply the 10% discount from your B2C app when their order total exceeds $500.

This separation ensures no duplicate discounts are applied and keeps your pricing structure clean and accurate.


🧠 Tip

  • Use customer tags (e.g., b2b, b2c) to clearly define which customers receive wholesale pricing and which follow your retail discount rules.

  • You can manage these tags automatically using our B2B Registration Form feature.


🛍️ Try It Yourself

You’ll have a 14-day free trial to test how both pricing systems work together. If you have any questions or run into issues, don’t hesitate to contact us — we’re always happy to help!

📧 [email protected] | 💬 Live Chat available in-app

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