Allow customers to add custom notes to the orders

Orders Custom Fields allows your customers to add a custom note to their order on the Cart page, to let you know their specific requirements with the orders.

Below is the tutorial on how to use the feature:

Set up the note:

Step 1: Enable the feature and go to Configuration

  • Go to Dashboard and enable Orders Custom Fields

  • After enabling, go to Configuration

Step 2: Set up the note:

This screen should pop up:

Currently, there's no automatically installation on the store, so if you need assistance with the feature, send us a message via Live Chat or email at support-sbc@bsscommerce.com

You can also follow the instruction in the app if you wish to configure this.

How does it look on the store:

If everything is set up, this is what you can expect in the Cart page

If you have any trouble with the feature, feel free to reach out to us at support-sbc@bsscommerce.com or via Live Chat.

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