Discount policy
Single Discount Rule
Merchants are allowed to apply only one discount code at a time.
Multiple discounts cannot be combined for a single purchase
Only the highest-value discount will be applied if multiple codes are attempted at checkout.
Discount Application
Discounts apply to the original price as listed on the Shopify App Store and the app’s official pricing page (*do not apply for feature-based pricing plans)
Discounts do not apply to any promotional or special pricing outside of the official pricing.
One-Time Use Codes
Discount codes are valid for one-time use only.
Once redeemed, the discount code will be automatically invalid for any subsequent transactions.
Unsubscription & Uninstallation Policy
If a merchant unsubscribes or uninstalls the app, any unused discount code will become invalid immediately.
If the merchant reinstalls or resubscribes, they will need to request a new discount (subject to availability and eligibility)
Merchants who reinstall or resubscribe will be eligible for new discounts only if a promotion is available at the time.
Expiration & Validity
All discount codes have an expiration date clearly stated upon issuance, after which they cannot be used.
Expired discount codes will not be reissued or extended.
Fair Use Policy
Discount codes must be used in accordance with the intended promotion.
Any fraudulent use, resale, or abuse of discount codes may result in the revocation of discounts and account suspension.
Customer support
If a merchant faces issues using the discount code, they should contact customer support within the valid timeframe for assistance.
Replacement of discount codes after expiry or misuse will be at the discretion of the merchant’s support team and based on eligibility.
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