BSS B2B Solution
  • 🚀Getting Started
    • App Overview
  • Wholesale Pricing
    • Quantity/Amount Break
      • Set different price for different quantity range
      • Settings for Quantity/Amount Break
      • Display discounted prices
      • Import/Export Quantity/Amount Break rules
    • Custom Pricing
      • Set different prices for Wholesale customers
      • Display Custom Pricing prices
      • Import/Export Custom Pricing rules
    • Price List per Customer
      • Set customized pricing per product per customer
      • Display Custom Pricing prices
      • Import/Export Price List rules
    • More
      • Shipping Rate
        • Set up your Wholesale shipping rate
      • Extra Fees
        • Add fee to your customer's orders
        • Settings for Extra Fee
  • Customer Management
    • Registration Forms
      • Create Wholesale Registration Form
      • Create Multi-step form
      • Create Wholesale Registration Form (deprecated)
      • Publish form to storefront
        • Publish form app block to the storefront
        • Publish Registration Form page to your store
      • Manage, approve and notify your customers
      • Email sender settings
      • Import Customers
      • Translate form for cross-border wholesalers
    • Auto Tags Orders/Customers
      • Automatically tag orders and customers
  • Tax
    • Tax Incl/Excl Display
      • Display prices with and without taxes
    • Tax Exempt
      • Tax exempt for eligible customers and orders
  • Order management
    • Manual Orders
      • Create an order in Backend with discounts
      • Edit an order from Backend
    • Order Limits
      • Set minimum or maximum quantity/amount your customer can buy
    • Quantity Increments
      • Make your product buy-able in only increments
    • Orders Custom Fields
      • Allow customers to add custom notes to the orders
  • Other modules
    • Discount Code
      • Set Discount Codes on your orders
    • Buy One Get One
      • Set discounted price for a product when buying another product
    • Multi Currency
      • Show prices in different currencies
  • API Integration
    • Public APIs
      • Public APIs for Uploading
      • Public APIs for Quantity Breaks (QB)
      • Public APIs for Custom Pricing (CP)
      • Public APIs for Price List (PL)
  • Integration
    • Shopify POS
    • Klaviyo
    • EasyCSV
    • Sufio
    • Order Printer Pro
    • Zapiet Pickup + Delivery
    • Shopify theme
  • Use case & FAQ
    • General
      • Can I get a discount on special cases?
      • Can I get a trial for the app?
      • Can I subscribe to an annual plan?
      • Can I cancel the app at any time?
      • How to uninstall the app and remove the code?
      • Can I request a refund?
      • Can I change my plan?
      • Do you offer free installation and support?
      • What are your supporting hours?
      • Does it cost an extra fee for support?
      • Does our app support all Shopify themes?
      • How to submit a request for additional customization?
      • How can I grant access to our app for BSS Commerce?
      • How to fix display problem in Dashboard?
      • How to see the store's collaborator code
    • Usecases
      • How do Quantity Increment Calculation and Quantity Limit work in your Shopify store?
      • How to calculate the total price when customers are qualified for Custom Pricing and Quantity Break?
      • How can I restrict customers to access the page? After approving, how can I show the custom pricing?
      • How to exempt tax for non-registered VAT customers?
      • Can my customers still use discount codes at checkout?
      • How to limit order quantity/amount and offer tiered pricing with Order Limit and Quantity Break?
      • How to add notes/additional information to Orders created by the B2B/Wholesale Solution app?
      • How to avoid duplicated discount if I create b2c discount rule with another app?
      • How to limit order quantity/amount and set product increment with Order Limit and Quantity Increment
Powered by GitBook
On this page
  • 1. Default settings
  • 2. Sender Email settings

Was this helpful?

  1. Customer Management
  2. Registration Forms

Email sender settings

Last updated 12 days ago

Was this helpful?

1. Default settings

When we send the notification emails to merchants or merchants' customers, we will use the default email: no-reply@email-bsscommerce.com, which has a possibility of being marked as spam.

2. Sender Email settings

This is to prevent email notifications from going to the SPAM box

Here is the step-by-step guide to completely change your sender email:

(1) Provide the email address and sender's name that you want to send email from

  • Access Customer management > Email configuration > Change email sender

(2) After saving, send a test email to help our email system start tracking your email

For example: You can send this email to any of your email addresses.

(3) Contact us via Live chat or email support-sbc@bsscommerce.com to get a detailed document to help verify your sender email to Mailgun - our sending email provider

  • We'll send you a document that contains some DNS records that need to be edited in your Domain Provider, such as: Cloudflare, GoDaddy, Namecheap, Digital Ocean, Google Domains,etc

(4) Edit DNS records according to the provided document

(5) Contact us to double-check on our site when you complete the editing.