# 🔓 Tax Exempt for Eligible Customers & Orders
Give your customers fairness and flexibility with **tax exemption** — letting them enter valid tax IDs during checkout and automatically remove tax when they qualify. This module ensures tax-exempt customers aren’t overcharged, while keeping your store compliant and clear.
## 🚀 How It Works: Key Features
* Display a **VAT / Tax ID input box** on the cart page, so eligible customers can submit their number.
* Automatically **deduct tax** from orders when a valid ID is entered and accepted.
* Link your app’s tax settings with Shopify’s tax configuration to ensure consistency.
* Optionally apply a **discount equal to the tax amount** if you’re using tax-included pricing.
* Support validation of tax IDs in several countries/regions (for now, five supported areas).
* Tag tax-exempt orders automatically based on your rule settings.
## ✅ Setting Up Tax Exempt
### **Step 1: Enable the Feature & Go to Configuration**
Toggle on **Tax Exempt** in your app’s tax settings, then head to the configuration area to begin setup.
### Step 2: General Settings
* Choose whether to **show the VAT validation box** on the cart page.
* Decide if the system should **add a discount** to exclude tax from prices for qualifying customers.
* If a customer is set as tax exempt but you’re using tax-inclusive pricing, the app will subtract the tax amount as a discount.
* Select which **customer groups** or tags this rule should apply to.
* Limit validation to certain **countries** as needed (for example, only EU countries).
{% hint style="info" %}
At the moment, we only support tax ID validation box on Cart page, so if **Show VAT Validation box on cart page** is unchecked, this feature will not work.
{% endhint %}
In **VAT Exempt on Cart Page,** you can choose how your tax settings behave on Cart page
In **Apply to Customers**, you can choose the customer groups the rule applies to
In **Select EU VAT for specific countries**, you can enable this and select countries this rule applies to
### **Step 3: Save & Activate**
Once your preferences are set, click **Save** to make your tax exemption rules live.
## 👀 What Customers See
On the cart page:
If customers type in validated tax numbers, tax will be deducted from their order.
## 📦 Bulk & Design Options
* Use the **Bulk Tax Exempt** tool to apply tax exemption rules to large groups of customers at once.
* Customize and **translate field labels, messages, and design** to match your storefront’s look and feel.
{% hint style="info" %}
If you come across any issues, please contact us via [**support-sbc@bsscommerce.com**](mailto:support-sbc@bsscommerce.com) or [**Live Chat**](https://go.crisp.chat/chat/embed/?website_id=9f64b5a9-1a02-4190-93b8-8ef56b19f740) for further assistance.
{% endhint %}
---
# Agent Instructions: Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.
Perform an HTTP GET request on the current page URL with the `ask` query parameter:
```
GET https://docs-shpf.bsscommerce.com/b2b-wholesale-solution/tax/tax-exempt/tax-exempt-for-eligible-customers-and-orders.md?ask=
```
The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.
Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
