> For the complete documentation index, see [llms.txt](https://docs-shpf.bsscommerce.com/b2b-wholesale-solution/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs-shpf.bsscommerce.com/b2b-wholesale-solution/tax/tax-exempt/tax-exempt-for-eligible-customers-and-orders.md).
# 🔓 Tax Exempt for Eligible Customers & Orders
Give your customers fairness and flexibility with **tax exemption** — letting them enter valid tax IDs during checkout and automatically remove tax when they qualify. This module ensures tax-exempt customers aren’t overcharged, while keeping your store compliant and clear.
## 🚀 How It Works: Key Features
* Display a **VAT / Tax ID input box** on the cart page, so eligible customers can submit their number.
* Automatically **deduct tax** from orders when a valid ID is entered and accepted.
* Link your app’s tax settings with Shopify’s tax configuration to ensure consistency.
* Optionally apply a **discount equal to the tax amount** if you’re using tax-included pricing.
* Support validation of tax IDs in several countries/regions (for now, five supported areas).
* Tag tax-exempt orders automatically based on your rule settings.
## ✅ Setting Up Tax Exempt
### **Step 1: Enable the Feature & Go to Configuration**
Toggle on **Tax Exempt** in your app’s tax settings, then head to the configuration area to begin setup.
### Step 2: General Settings
* Choose whether to **show the VAT validation box** on the cart page.
* Decide if the system should **add a discount** to exclude tax from prices for qualifying customers.
* If a customer is set as tax exempt but you’re using tax-inclusive pricing, the app will subtract the tax amount as a discount.
* Select which **customer groups** or tags this rule should apply to.
* Limit validation to certain **countries** as needed (for example, only EU countries).
{% hint style="info" %}
At the moment, we only support tax ID validation box on Cart page, so if **Show VAT Validation box on cart page** is unchecked, this feature will not work.
{% endhint %}
In **VAT Exempt on Cart Page,** you can choose how your tax settings behave on Cart page
In **Apply to Customers**, you can choose the customer groups the rule applies to
In **Select EU VAT for specific countries**, you can enable this and select countries this rule applies to
### **Step 3: Save & Activate**
Once your preferences are set, click **Save** to make your tax exemption rules live.
## 👀 What Customers See
On the cart page:
If customers type in validated tax numbers, tax will be deducted from their order.
## 📦 Bulk & Design Options
* Use the **Bulk Tax Exempt** tool to apply tax exemption rules to large groups of customers at once.
* Customize and **translate field labels, messages, and design** to match your storefront’s look and feel.
{% hint style="info" %}
If you come across any issues, please contact us via [**support-sbc@bsscommerce.com**](mailto:support-sbc@bsscommerce.com) or [**Live Chat**](https://go.crisp.chat/chat/embed/?website_id=9f64b5a9-1a02-4190-93b8-8ef56b19f740) for further assistance.
{% endhint %}