🎨 Display Custom Pricing – How Prices Appear to Customers

1. On the Product & Cart Pages

When you set up custom pricing, the app lets you decide which pricing elements to show to logged-in B2B customers. Under Custom Pricing → Settings, you can toggle between three display modes:

  • Show only CP price — Hide the store’s “Compare at” and original price, and display only the custom price you’ve set

  • Show CP price + Compare at price — Display your CP price, with the original “Compare at” price crossed out

  • Show CP price + Original price — Show the CP price and the original price (if a “Compare at” isn’t set, the original will be used)

You can also customize text color and styling to match your storefront design. After saving settings, visit your storefront to see exactly how your pricing rules look in action.

If your custom price is higher than the original price/compare at price, or your original price is higher than/equal to compare at price, your store will not show Custom Pricing prices that you've set up.

If you want more customization, feel free to reach us at [email protected] or via Live Chat.

2. On the Checkout Page

In the app’s Advanced Settings, you can choose how the pricing is shown during checkout:

  • Display discounted price as MSRP (Manufacturer’s Suggested Retail Price) — The cart will show the original price with the discount mentally “applied” behind the scenes

  • Or show the discounted price separately — making it clear that the custom price is the active charge

This gives you flexibility in how transparent or subtle the discount display is during the final purchase stage.

  • If you turn on the setting, the order will record the MSRP as the original price.

  • If you turn it off, the discounted price will be shown separately.

3. When Using Custom Pricing + Quantity/Amount Break Together

If a product has both Quantity/Amount Break and Custom Pricing rules applied:

  • The lowest applicable price will be automatically chosen and displayed.

  • You can preview how both rules interact on the cart page — for instance, you may see the custom price struck through in favor of a more aggressive quantity discount.

  • Display behavior still follows your selected mode (Show Only CP, CP + Compare, CP + Original).

Example scenarios:

  • If the original price is $100, compare-at (sale) price is $130, CP price is $20, and a QB rule makes it $12, here’s what displays:

    Display Mode
    What the Customer Sees

    Show only CP price

    $20 → $12

    Show CP + Compare price

    $130 $12

    Show CP + Original price

    $100 $12

If a product doesn’t have a “Compare at” value, the system falls back to using the original price for comparisons.

If you need further assistance, please feel free to reach us at [email protected] or Live Chat.

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