Set Discount Codes on your orders

If you use some of our features like Custom Pricing or Quantity Break, and you notice that Shopify discount codes don't work on orders with the altered pricing, then the Discount Codes feature is the solution.

Below is the tutorial on how to use the Discount Codes feature.

Set up the Discount Codes rule:

Step 1: Enable the feature and go to Configuration:

  • Go to Dashboard and enable Discount Codes

  • After enabling, go to Configuration

  • Press Create new rule to customize your rule

Step 2: General Information

  • Enter the Name of the rule

  • Choose to Enable or Disable the discount code

Step 3: Discount settings

  • In Discount code: you can manually enter your desired code here, or have it auto generated.

  • You can set up the code to be case-sensitive or not.

  • In Discount type, there are 3 options:

    • Product discount: choose what products and who can get discounted.

    • Order discount: choose who can get discounted

    • Free shipping: eligible orders will be shipped free of charge.

For Product discount, you have to choose which products will get discounted:

Step 4: Apply to Customers

Choose who can apply the discount codes:

  • You can choose Specific customers by entering their emails

  • You can choose Customer tags to choose a group of eligible customers (e.g. "b2b" tag)

When your customers added items to the cart, they will be redirected to the cart page with the discount applied. (if the items and/or the customer is eligible)

Step 6: Usage Limits (Optional)

You can select how many times the code can be used in total, or for each customer.

"Limit number of times this discount can be used per customer" option only works if you choose "Logged-in customers", "Specific customers" or "Customer tags".

Step 7: Active dates (Optional)

Choose when the discount code is eligible for use. If there is an end date, the discount code is automatically unavailable.

After customizing your discount code, hit the "Save" button to save your rule.

Check how Discount Code looks on your store:

  • On the Cart page:

  • On the Checkout page:

Don't like how your Discount Code looks on your store? Reach out to us at

Change the message into your language:

In case you test out the feature and find out that you want all of the text translated into your language, from the left-side navigation bar, go to Discount Code > Settings:

In this page, you can translate the message into your language, manually.

Encounter a problem? Feel free to reach us at or Live Chat.

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